Interactive Voice Response (IVR)

IVR or Interactive Voice Response is an automated telephony system that helps to interact with callers, collect information, and route calls to the appropriate recipients.

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Products and Services

We at Vivatech, provide some of the best voice services. One such service is IVR. Our economical, highly-efficient, and easy to use IVR solutions can enhance the overall caller experience.

IVR

IVR Farm

Subscription-based service with daily updates on Agriculture, Fishing, and Animal Farming.
Access information via an IVR short-code, covering crop protection, irrigation, fishing skills, and animal farming.
Partnerships with agriculture agencies provide valuable content on the IVR system.
Useful for those domesticating animals, offering guidance on care, feeding, and protection.

IVR

IVR sports

Dial a provided short-code to access the service.
Stay updated on past, present, and future sporting events.
Listen to top goal scorer profiles.
Hear live match commentary and upcoming events.
Check team standings and points.

IVR

IVR languages

Subscribe to learn a new language via IVR.
Currently focused on English content.
Supports Arabic and French.
Three levels: elementary, basic, advanced.
Elementary users start with basic letters (A, B, C).
Advanced users learn grammar and complex sentences.

IVR

IVR m-Health

Health-conscious users subscribe to the service.
Receive regular updates via IVR short-code.
Daily health content is uploaded on the IVR.
Users access information based on their interests and subscription.
Offers general and specific health tips, customizable by region and culture.

IVR

IVR Quiz

Quiz can be undertaken through IVR on daily basis.
Subscriber dials a short-code for IVR Quiz.
Quiz can be played for either Yesterday or Today.
The system evaluates responses and provides results immediately or at the end of the quiz.

IVR

Voice SMS

Send recorded voice messages via IVR, played as audio files.
Voice SMS requires the recipient's phone number and uses audio instead of text.
Subscribe, dial a short-code, and avoid per-SMS charges.
Economical packages offer free voice SMS, adding a personal touch to communication.

IVR

IVR m-Women

Essential for pregnancy, child-care, and general awareness, offering key information on safety, medication, and parenting.
Provides guidance on child care from newborn to adulthood, including diet and parenting tips.
Promotes safety and awareness for women at home and work.
Subscribers access diverse content on topics like safety, cooking, finance, and mental health.
Users dial a short-code to select and listen to relevant content.